Terms of use and Privacy

Terms

Welcome!

IOKSA is a mid-size software development company, based in Ukraine (the “Company”, “IOKSA”, “we”).

Please read  the Terms of Use (the “Terms”) that govern your use of the Website carefully. These Terms, as well as the Privacy Policy and the Cookies Policy constitute a binding contract between the Company and the user of the Website. By using the Services, in any way, you agree to and accept these Terms and that these Terms will remain in effect at all times while you use the Services. If you do not accept these Terms, please do not use the Website.

We may update these Terms from time to time. If such an update introduces substantial changes to your rights and obligations, we will notify you about the amendments via email. If you have any questions, comments, or concerns regarding these Terms, please do not hesitate to contact us at: info@ioksa.company.

IOKSA’s services

The Company runs the website “ioksa.company” (the “Website”). We provide information services to our users through our Website. In particular, you can start a project, get some information about IOKSA, subscribe to our newsletters or contact us with any questions and receive a response (the “Services”).

Intellectual property notice

The content, including but not limited to the written materials, graphics, user interfaces, visual interfaces, photographs, images, audio, video, software, and all other materials and information contained on or available through the Website (the “Content”) is the intellectual property of the Company. All rights reserved.

All Content is protected under the American and international copyright laws. The Company will have the exclusive ownership of all present and future existing rights to Content of every kind and nature everywhere. You may not reproduce, distribute, rent, lease, sell, distribute, license, copy, modify, publicly perform or display, transfer, transmit, publish, edit, adapt, create derivative works based on the Content, or otherwise use the Content. This Website also contains many valuable trademarks, names, titles, logos, icons identifying the Company’s products, and other proprietary materials owned and registered by the Company (the “Trademarks”). The reproduction, copying, or redistribution for commercial purposes of any Content of the Website and any use of Trademarks as domain names, account identifiers or as search terms, without the written permission of the Company is strictly prohibited.

You may contact us to seek our permission by email at info@ioksa.company. If we grant you a permission, you may not change or delete any author attribution or intellectual property notice. In the event that you are given authority to use any Content or Trademarks, your use of any should be attributed to the Company.

Privacy notice

At IOKSA, we recognize the importance of protecting your personal data and are committed to processing such data responsibly and in compliance with the applicable data protection laws in every country in which IOKSA operates. In our Privacy Policy, you can find all the information that explains when, where, and why we collect personal data about people who use IOKSA, how we use the collected data, the conditions under which we may disclose them to the thirds parties, your rights in respect of your personal data, as well as how we keep personal data secure.

Our Website is intended for adult use only. The Company does not knowingly collect data from minors under 16 years old, and its Website does not target such minors. We encourage parents and legal guardians to take an active role in their children’s online activities as well as their interests, and ask the minors not to submit any personal data to us.

Liability notice

You access and use the Services at your own risk.

To the fullest extent permitted by the American and the EU laws, in no event will the Company be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from:

this Website or any use of this Website, in particular the Services; or

of any website or resource linked to, referenced, or accessed through this Website; or

for the use or downloading of, or access to, any materials, information, products, or services, including, without limitation, any lost profits, business interruption, lost savings or loss of programs or other data, even if the Company is expressly advised of the possibility of such damages.

This exclusion applies regardless of whether our liability or responsibility arises in contract, tort (including negligence), equity, breach of statutory duty, or otherwise.

General

Without prejudice to any other right or remedy available to us, if we consider that you have breached any of these Terms or if we otherwise consider it appropriate, we may immediately, and without notice, suspend or terminate your access to the Website (or any part of it) and/or the Services (or any part of them).

These Terms, and any dispute relating to these Terms or the Website and/or Services are governed by and must be interpreted in accordance with the laws of the USA. Each party hereby irrevocably submits to the non-exclusive jurisdiction of the courts of the USA in relation to any dispute in connection with these Terms and/or the Website and/or the Services.

If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability, or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these Terms. The remainder of these Terms will be binding on you.

Contact information

Please do not hesitate to  contact us if you have any further questions, comments or requests regarding the Services provided via the IOKSA’s Website or  these Terms. For this purpose, you can use “Contact us” form or contact us directly at info@ioksa.company.

Private Policy

 

Introduction

IOKSA is devoted to the protection of your personal data. In particular, we are committed to processing your personal data responsibly in compliance with applicable data protection laws.

Before you consent to this Privacy Policy, please take the following into consideration:

This Privacy Policy is a legally binding agreement between you and IOKSA (the “Company”). The Privacy Policy applies to any processing activities by IOKSA resulting from your use of the Services, as defined in our Terms of Use. The processing activities shall cover the use, collection, retention, storage, security, disclosure, transfer, disposal, and any other processing of personal data, defined by the applicable laws.

Occasionally, at our sole discretion, we may change this Privacy Policy , so we will kindly ask you to  regularly check this page to ensure that you are aware of any changes. We will be posting such changes on this page and update the Privacy Policy modification date at the top of this page. In case of significant changes to this Privacy Policy, we would inform you separately of  the relevant changes.

If you have any questions regarding this Privacy Policy, please do not hesitate to contact us at info@ioksa.company.

For more details regarding the scope of personal data processed and other relevant purposes, we have prepared separate sections in this Privacy Policy, as indicated below.

What is personal data/processing of personal data?

Personal data is any information relating to you and that alone or in combination with other pieces of information gives the opportunity to the person that collects and processes such information to identify you as an individual. This can be your name, your identification number, your location data, or any other information that may identify you.

Processing of the data means any action performed with your personal data, for example, collection, recording, organization, structuring, storage, use, disclosure by any means etc.

Legal bases for processing

Please note that we may process your personal data not only based on your consent, but also when one of the following is applicable:

  1. processing is necessary for the purposes of the IOKSA legitimate interests on the conditions prescribed by the data protection legislation. In particular, it is necessary to run the Website and to provide the Services, as defined in our Terms of Use. ;
  2. processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;
  3. processing is necessary for the compliance with our legal obligations;
  4. processing is necessary to protect your vital interests or vital interests of another natural person;
  5. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

In all cases, we will notify you about applied legal basis for processing and other relevant details per your request.

What personal data do we collect?

As a rule, IOKSA collects from you the Cookie identifiers and those data you specifically provide us with, including first name, last name, email, and other personal data voluntarily submitted to IOKSA.

To be more precise, IOKSA collects from you only the following information and only for the below stated  purposes:

Contact form: When you fill our contact form, we collect your name (or username) and email address in order to reply to your request. You may additionally give us your phone number, the company name, and your title and/or position. We may also offer any person, who contacts us through this form, a subscription to our newsletter from which one may opt-out.

Start a project: To fulfill this section, you will need to provide us with personal data such as name (or username) and email address. You may additionally give us your phone number, the company name, and your title and/or position. We  may also offer any person, who contacts us through this form, a subscription to our newsletter. 

Newsletter: IOKSA distributes newsletters to its subscribers. As a rule, people just need to provide us with an email address for such subscription. If you are our current or potential client subscribed to the newsletters, we may have the following personal data: name, surname, email address, company, position, and a phone number in the newsletters database. IOKSA will provide those subscribed with the possibility to opt-out.

Start a project: Some data are collected automatically to run the Website, including browser type and browser version, operating system, referrer URL, host name of the accessing computer, and the time of the server request. We presume that these data cannot be personal, because the combination of these data is impossible. However, we reserve the right to check these data in retrospect in the case of proved illegal use.

If IOKSA decides to change the purposes of processing specified above, we will notify you of such changes before using your personal data for the new purposes through the update of this Privacy Policy.

If you do not want to provide us with the requested personal data for the purposes specified above, you may not have the access to certain Services, defined in the Terms of Use. Limited use of the Website is always possible without providing your personal data to us.

Who will access your personal data?

In order to provide high-quality services, IOKSA hires people, enters into agreements with private entrepreneurs and partners,  also cooperates with other services providers, companies and organizations. For these reasons, some of your personal data can be passed on to the persons mentioned above.

Zoho CRM (Zoho Corporation, the USA). IOKSA uses only secure place of storage, provided by ZOHO CRM with servers located in the USA. Zoho CRM is an online Customer Relationship Management (CRM) software for managing sales and marketing & support in a single system. You may find the commitments to the GDPR of Zoho in the below given link: https://www.zoho.com/lp/gdpr.html.

IOKSA has contractors in other countries. Your personal data may be available to our contractors and partners in the jurisdictions outside the European Union, including Ukraine. You may be sure that the transfer of your data to the recipients in other countries is secured and compliant with the applicable data protection laws.

In all cases when we transfer your personal data to other persons, we are confident that  your personal data is protected and used only for the purposes specified in this Privacy Policy. We achieve such safety by using only certified services and products, signing agreements on protection of personal data with contractors and partners, as well as taking technical measures to ensure the data is protected when stored and used, and also while being processed and transferred.  

How long will the personal data be processed and stored by IOKSA?

IOKSA stores personal data in case we consider you to be potentially interested in our services or you are already our client. Your personal data will be stored by IOKSA no longer than is necessary for the purposes for which the personal data are processed. Thus, retention period depends on the purpose of processing and may be specified per your request.

IOKSA also stores the personal data of subjects who agreed to the subscription to our newsletters. The data is stored until a subscriber asks to be unsubscribed in the respective email form.

After the expiration of retention period, IOKSA shall terminate the processing of your personal data or pseudonymize such data, unless stated otherwise under applicable laws.

Your rights regarding your personal data IOKSA processes

Under the data protection laws, you have rights we need to make you aware of. The rights available to you depend on the legal basis for processing of your personal data:

 

Right to access to your personal data and right to data portability

You have the right to request IOKSA an access to your personal data and to know the source of these personal data. You may request to be provided with your personal data in a structured, commonly used, and machine-readable format. You also have the right to transmit those data to another controller, if the processing is based on your consent or on contract and the processing is carried out by automated means.

 

Right to request a rectification of your personal data

 

You have the right to request rectification of inaccurate personal data or request that incomplete data be completed.

 

Right to request an erasure of personal data

 

You have the right to request IOKSA an erasure of your personal data if its processing is no longer needed in relation to the purposes for which they were collected, and also if there are no legitimate grounds for the processing.

 

Right to restrict the processing of your personal data

 

You have the right to request a restriction of processing of your personal data if you dispute the accuracy of your data, or IOKSA no longer needs these data for processing purposes and if you are against the processing of the data.

 

Right to withdraw your consent

 

You have the right to withdraw your consent for the collection and processing of your personal data at any time by contacting us. After your request, we will process such request in a timely manner and we will no longer process your personal data unless stated otherwise under applicable laws.

 

Right to object to the processing of your personal data

 

You have the right to object to processing of your personal data on the basis of legitimate interest or as part of a task in the public interest or for an official authority. However, in some specific cases, the public interest may prevail and IOKAS may be allowed to continue using your personal data.

 

Right to lodge a complaint

 

You have the right to lodge a complaint directly with IOKSA at info@ioksa.company or with the competent data protection authority in the case you consider our processing of your personal data as non -compliant with the applicable data protection laws.

 

 

Please see the following link for  additional details about  the exercise of the abovementioned rights..

To exercise your rights, you can contact us by email at info@ioksa.company.

Time for reply and reaction

IOKSA will provide information about the actions taken on your request, within one month after receiving the request. This period may be extended by two further months if we consider it necessary, taking into account the complexity and number of the requests. IOKSA will notify you about such renewal within one month of the receipt of the request together with the reasons for such delay.

How IOKSA protects personal data?

IOKSA processes your data by using computers and/or other IT enabled tools. IOKSA takes both technical and organizational measures to ensure that your personal data are processed in a manner that provides appropriate security of information, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage. For example, our Website uses SSL encryption for security reasons and in order to protect the transmission of sensitive content, such as the requests you send to us.

IOKSA uses verified contractors, with whom we sign data processing agreements, who might have access to your personal data. We also guide and train our personnel to process your data securely and in accordance with our internal data protection policies.

Cookies

Cookies are small text files that a website asks your browser to store on your computer or mobile device. These files then enable the server to provide you with the information that is customized with your needs when you use a website for the next time. Using cookies makes our Website more efficient, fast, and safe – cookies improve its functioning.

IOKSA uses only session cookies. This means that such cookies are erased when you close the browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user. Nevertheless, you may block, delete, or disable saving cookies on your device if your web-browser allows you to do this. You can read more on our cookies policy here.

Are you already 16 years old?

Our Website is intended for adult use only. IOKSA does not knowingly collect data from minors under 16 years old and its Website does not target such minors. We encourage parents and legal guardians to take an active role in their children’s online activities as well as their interests and ask the minors not to submit any personal data to us.

Breach notifications

If any of your personal data is stolen, lost or illegally accessed – known as a personal data breach – we would inform you as well as the respective data protection agencies as to such accidents without undue delay. We would also inform you directly if there are serious risks related to your personal data or privacy due to the personal data breach. We will do our best to minimize any possible risks related to personal data breach.

We hope this Privacy Policy helped you to understand how we process your personal data at IOKSA. If you have any questions or comments with regard to this Privacy Policy, please do not hesitate to contact us at info@ioksa.company.

 

Cookies

IOKSA cookies policy

This Cookies Policy forms a part of our Privacy Policy and should be read in conjunction with our Terms of Use. We have prepared this document to make sure that you know what the cookies are, and how we use them. Please read this information carefully. Also, please read our Terms of Use and Privacy Policy for further information.

What are cookies?

Cookies are small files which the Website requires your browser to store on your computer. They are designed to hold a modest amount of data specific to a particular client and website; they can be accessed either by the web server or the client computer.

Cookies allow the server to deliver a page tailored to a particular user or the page itself can contain some script which is aware of the data in the cookie; therefore, it is able to carry information from one visit to the website (or related websites) to the next.

What cookies does IOKSA use?

IOKSA uses only session cookies. This means that they are erased when you close the browser and are stored in a temporary memory. Session cookies do not collect information from your computer. They typically store information in the form of a session identification that does not identify the user. Without cookies, our Website and the respective server “have no memory”.

A cookie, like a key, enables swift passage from one place to the next. Without a cookie, every time you open a new webpage, IOKSA’s server will treat you like you are a completely new visitor. You can adjust your session cookies on your device through the settings feature of your browser if your device allows you to do this.

IOKSA uses Google Analytics tools as well which could use their own cookies. They enable the collection of such information as geographical data (country, city, and language), demographics data (gender and age), technical data (browser, Internet Service Provider, the mobile device for mobile traffic), behavior data (interests of the audience, sources of traffic, etc.). Google Analytics does not collect the user’s exact location, exact age, passport information or other relevant identifying data. For more information see the Google Analytics website.

How to turn off cookies?

You can turn off cookies by choosing the appropriate settings of your browser. The following links might be useful for you to choose the best option for your browser:

Internet Explorer

Firefox

Chrome

Safari web

iOS

 

Please note, if you delete cookies, you might not be able to use our Website in a complete manner. In particular, you will not be able to save your preferences, and some of our pages might not be displayed correctly as the Website will no longer be personalized. This may also stop you from saving your customized settings.

If you use the Website without changing the browser settings or without letting us know that you would not like us to use cookies, we  will be assuming that you agree to receive all cookies on the Website.

Any questions or requests? Please contact us at info@ioksa.company.

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